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FEDLINK Main Number
(202) 707-4800
FEDLINK Hotline
(202) 707-4900
101 Independence Ave, SE
Washington, DC 20540-4935
eResources
FEDLINK establishes contracts for electronic information retrieval services to provide access to commercial electronic information resources such as:
- databases
- online full text and data, and
- online commercial content.
The content available varies by subject areas and may be:
- full text documents of all types (ebooks, ejournals, individual articles, technical reports, etc.),
- bibliographic citations,
- indexes with or without abstracts,
- numerical data,
- directories,
- graphic information, and
- video and audio files.
The contracts can also cover portals to electronic information published elsewhere, print editions of documents published by the vendor, and document delivery services.
Members Using Transfer Pay
For Transfer Pay orders, FEDLINK requires and interagency agreement between FEDLINK and the member agency, full funding for the order, and additional information before a FEDLINK member may add or move funds into any vendor account.
To process any information retrieval order members must also submit a requirements document such as:
- a vendor quote,
- a renewal notice,
- or an independent government cost estimate (IGCE)
All documents must include (a) a description of the products/services required; including access levels and number of authorized users (if applicable), and (b) the subscription period (performance – start and end dates).
FEDLINK needs the same information/specificity for any funds in your IZ account. (Members are responsible for the management and movement of funds to IZ account.)
Customer Responsibility – Receipt of Products and/or Services
As a FEDLINK customer you are required to notify FEDLINK if you do not receive the products or services ordered. Please also remember to review your FEDLINK monthly statements and invoices for accuracy. If there is an invoice discrepancy, notify FEDLINK immediately. FEDLINK relies on our members to confirm that the government has received the products and/or services ordered.
Members Using Direct Express
To use the FEDLINK Direct Express option, a member agency's contracting official may simply cite the FEDLINK contract number on their agency purchase order and send it directly to the vendor. While Direct Express does not require an interagency agreement (IAA) with FEDLINK, members are responsible for initiating the purchase, including the creation of a sole source justification at the order level (when required), managing delivery of the products and services, and paying invoices.
Learn more about FEDLINK's Direct Express option or request Direct Express services.
Contact Us
For more information, please contact [email protected].
Contract Categories Portal
Books & Media | eResources | Library Support Services | Preservation & Digitization | Serials
Last Updated: 01/30/2026
